We want Service Users and their families to have clear information about Olive Grove Care, the way we operate and what they can expect from us.

• Statement of Purpose – information about Olive Grove Care, our proposed regulated activity, the people we support and how the service operates.
• Service User Guide – practical information for Service Users and their families about receiving care from Olive Grove Care.
• Complaints and Feedback – information about providing feedback, raising concerns or making a formal complaint.
• Safeguarding – information about our commitment to safeguarding adults and how concerns can be raised.